Thanks for getting in touch.
Ready to learn more about working together?
I have put together this page so that you can get an idea of what it is like to work with me and have included a few things, including:
- A summary on the design process
- Packages available to you, if you haven’t already chosen
- Payment options I offer
- Answers to some frequently asked questions.
- If you think we are the perfect fit for your project, how to book a spot in my design schedule
THE DESIGN PROCESS
Here is a general idea of how the process will go…
Getting Started
Prep Stage
Design Stage 1
Design Stage 2
Social Media Stage
Completion
• Some of these steps may not apply. It depends on whether your package includes them.
Thanks for getting in touch.
Below you’ll find more information on working together, including:
- A detailed look at my design process
- Pricing & packages
- Payment options
- How we’ll communicate during the project
- Our office hours
- Timelines
- What I’ll need from you before the project begins
- Cancellations / refund policy
- Frequently asked questions
After you’ve had a look, and you think we would make the perfect team contact us here!
The Step By Step Process
01. Initial Enquiry After you’ve read through this page, you can contact us directly here with your requirements. If required we can schedule a consultation call to answer any questions prior to your project. Keep in mind sometimes it is quicker to respond via email.
02. Pay Your Deposit Once you’ve decided you want to move forward, you’ll need to pay a 50% deposit to secure your spot in my schedule and the final 50% is due when the project is complete but before the final files are handed over.
03. Sign My Contract We’ll both need to sign my contract so that we’re fully protected before we begin working together.
04. Project Management I’ll add you to my project management system, Asana. This is where we’ll communicate and keep all your files and feedback. Don’t worry – I’ll provide you with a video tutorial on how to use it!
05. Homework You’ll need to fill a secret Pinterest board with inspiration and answer a questionnaire. Then you’ll need to upload all your website content to Asana.
06. Consult Call 1-2 weeks before your project begins, we’ll hop on a 30 minute call if you’re up for it. This is the perfect time to ask any last-minute questions you may have!
07. Moodboard, Color Palette & Logo Design I’ll start the design process by creating a moodboard that summarizes your brand aesthetic and colour palette. I’ll show you ideas for your main logo. You’ll choose the one you like best, and then I’ll refine it over two revision rounds.
08. Final payment. Before I hand over your final files, you’ll need to complete your final payment. I’ll then send you the link to a Google Drive folder containing your finalised brand files . You’ll also receive access to my client area where you’ll find advice to help you maintain and use your branding.
• Some of these steps may not apply. It depends on whether your package includes them.
Packages
Here are a few options to think about.
• Price does not include printing costs, this is additional and subject to quantity required.
Packages
Here are a few options to think about.
• Price does not include printing costs, this is additional and subject to quantity required.
Payment Methods
For all projects, Cobba Designs requires a 50% no refundable deposit prior to any commencement of design on our part. The remaining 50% deposit will be required once final approval is received (prior to receiving final files). This may differ per project, please refer to your project contract for project specifics.
Payment methods available are direct deposit (bank transfer), details are provided at the bottom of each invoice, PayID and Credit Card payments (Visa / Mastercard). If you would prefer another method of payment, please do not hesitate to ask.
Questions
You know we all have them.
You are welcome to message me if you have any other questions not listed.
1. How do the payments work?
For all projects, Cobba Designs requires a 50% no refundable deposit prior to any commencement of design on our part. The remaining 50% deposit will be required once final approval is received (prior to receiving final files). This may differ per project, please refer to your project contract for project specifics.
Payment methods available are direct deposit (bank transfer), details are provided at the bottom of each invoice, PayID and Credit Card payments (Visa / Mastercard). If you would prefer another method of payment, please do not hesitate to ask.
2. Do you accept refunds?
Once you purchase a digital product or subscription through this website, no refund will be given. Please be sure before you make a purchase.
3. What is the typical time frame for each package?
Each package can vary depending on the rounds of revisions. It could be sooner or later.
Typically the Luxe Branding Package is 4-6 weeks
4. Do you offer printing services?
We’re not a printer nor do we have any printing facilities but If you would prefer, we can obtain quotes from some of our amazing local printers who we have great relationships with and forward these onto you, if you’re happy we can organise the printing on your behalf so that you do not have to deal with the technical side.
You can view our FULL frequently asked questions page here.
Whats next?
What happens after the consultation.
If you decide you want to work together, you will need to pay the 50% non-refundable deposit to secure your spot and sign my contract. After that, I will add you to Asana and you can start working on your Pinterest board and the questionnaire. When the start date comes, we can touch base a few days before and answer any last minute questions before the design process begins.